Dear Valued Guests,
The Malaysian Government will be implementing Tourism Tax with effect from 1 September 2017.
We wish to inform you that we have registered with the Royal Malaysian Customs Department (RMCD) and will start to collect Tourism Tax from tourists staying at our Hotel from 1 September 2017. The Tourism Tax will be collected upon guests checking out at the fixed rate of MYR10 per room per night.
At this moment, the RMCD has clarified that the Tourism Tax will be levied on non-Malaysian citizens/permanent residents. The Hotel will be imposing Tourism Tax on the room if its occupant or any of its occupants is a non-Malaysian citizen or permanent resident unless specifically exempt under the legislation.
We would like to seek your understanding on the following matters:-
1. For Malaysian citizens and/or Malaysian Permanent Residents, we will request for your MyKad or MyPR card upon your checking in. In the absence of either of these documents, the Hotel reserves the right to charge our guests with the Tourism Tax;
2. Any Tourism Tax charged for the night (s) will not be rebated in the event that the guests subsequently make available the documents. Tourism Tax will not be charged for the night(s) once the documents are made available;
3. Tourism Tax will be charged on extended check out (complimentary or otherwise).
We thank you for your continuous support and patronage.