Accessibility Statement

Accessibility Statement for The Saujana Hotel Kuala Lumpur

At The Saujana Hotel Kuala Lumpur, we are committed to ensuring that our facilities, amenities, services, and digital platforms are accessible and inclusive to all our guests, including individuals with disabilities. Our aim is to provide a seamless and welcoming experience for everyone.

 

Hotel Accessibility

Our urban resort is thoughtfully designed to provide comfort and convenience. Below is a description of many of the accessible features available in our public areas and guest accommodations:

 

Accessible Public Spaces

  • Accessible entrance with ramp access and automatic doors.
  • Barrier-free pathways throughout the resort's public areas, including restaurants, lounges, and meeting spaces.
  • Accessible public restrooms equipped with grab bars.
  • Elevator access to all guest room floors and public areas.
  • Designated accessible parking spaces located close to main entrances.
  • Step-free access to our front desk and concierge services.
  • Accessible routes to our on-site restaurants, spa, and fitness centre.

 

Accessible Guest Room Spaces

  • Select guest rooms with widened doorways for wheelchair access.
  • Roll-in showers equipped with hand-held showerheads and shower seats.
  • Grab bars installed in showers and near toilets.
  • Lowered closet rods and amenities within easy reach.
  • Visual and audible emergency alert systems.
  • Accessible light switches and thermostats.

 

Website Accessibility

The Saujana Hotel Kuala Lumpur is dedicated to ensuring digital accessibility for all. We are continually enhancing the user experience on our website to ensure it meets or exceeds accessibility standards.

 

Conformance Status

Our website is developed in conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. This ensures our digital content is accessible to a wider range of individuals with disabilities, including those who rely on assistive technologies.

 

Compatibility with Browsers and Assistive Technology

Our website is optimised for compatibility with modern browsers and assistive technologies, including:

  • Google Chrome, Mozilla Firefox, and Safari browsers
  • Screen readers such as JAWS, NVDA, and VoiceOver

 

Technical Specifications

The accessibility of The Saujana Hotel Kuala Lumpur’s website relies on the following technologies:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

 

Limitations and Alternatives

Despite our best efforts, there may be some limitations with third-party integrations, including but not limited to Tripadvisor, Instagram feeds, TripTease widgets, and automated ChatBots. Should you encounter any difficulties, we encourage you to contact us directly for assistance.

 

Feedback and Contact Information

We welcome your feedback regarding the accessibility of The Saujana Hotel Kuala Lumpur’s website and facilities. If you encounter any accessibility barriers or require assistance with reserving an accessible room, please reach out to us:

Phone: +603 7843 1234 
E-mail: info@thesaujana.com 
Hotel Address: Saujana Resort, Jalan Lapangan Terbang SAAS, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia

We remain committed to continuously improving accessibility for all guests, ensuring The Saujana Hotel Kuala Lumpur remains an inclusive and welcoming destination.